FAQ

WHERE ARE YOU LOCATED?
Our boutique is located in Liverpool City Centre, in the Beautiful Bluecoat Chambers Building. 

DO YOU HAVE ALL DRESSES DISPLAYED ON YOUR WEBSITE AVAILABLE FOR TRY ON?

Dressology boutique does not carry every style displayed on our website. If you are looking for a specific dress, please contact us directly to check availability.

 

WHAT IS THE PRICE RANGE FOR YOUR GOWNS?

Our evening dressess range from £200-£600 and the wedding dresses between £1400-£4200.

WHAT IS THE SIZE RANGE FOR YOUR GOWNS?
Our sample gowns range from size 8 to size 14. However, our custom gowns can be ordered up to a size 18, depending on the designer.

Evening Dresses come only in a S, M and L size , no bigger size available.

DO I NEED AN APPOINTMENT TO TRY ON DRESSES?
Yes, we are an appointment only boutique. In order to give you our undivided attention and best experience, bridal fittings at our boutique need to be scheduled.

For  the evening dresses appointments are suggested but not a must.

 

HOW FAR IN ADVANCE SHOULD I ORDER MY GOWN?
The average production time for our wedding gowns is 5-6 months. Please keep in mind that you may also need some time for alteration after the gown arrives.

The evening dresses production time is up to one month.

HOW LONG IS MY APPOINTMENT?
The initial appointment is 1.5 hour. Follow-up appointment for brides who want to have a second look before saying YES to the dress is 1 hour.

HOW MANY APPOINTMENTS MAY I HAVE?
We understand it can be hard to make a decision during your first appointment, so you are more than welcome to come back for a follow-up appointment. However, we will charge a £50 fee per appointment after your second appointment unless a gown has been purchased.

HOW MANY GUESTS MAY I BRING?
Due to the exclusivity of our boutique and the level of service, we can accommodate a bride and up to two guests per appointment to make sure everyone stays comfortable.

I FOUND MY GOWN, WHAT HAPPENS NEXT?
Once you have found your gown, our consultant will take your measurements and fill the appropriate contract. Once your gown arrives at Dressology by Cristiana, we do a thorough quality check and notify you when your gown is ready to be picked up.

PAYING FOR MY GOWN
We require full payment for all our made-to-order gowns. As gowns are made to order, there are no refunds, credits or exchanges. Please be  aware there is a charge of 10% extra on custom made wedding dresses.

On regular sizes  a minimum of 50% deposit is mandatory and remaining balance to be paid at collection time. There are no refunds, credits or exchanges.

Alteration costs are NOT INCLUDED in the price of your gown. We accept Visa, Mastercard, Cash. We do not accept cheques.

DO I NEED AN APPOINTMENT TO PICK UP MY GOWN?
Yes. Once we receive your dress we will call to schedule your pick-up time. Gowns must be picked up within 2 weeks of arrival to avoid storage fees of £10/day.

CAN YOU SHIP MY GOWN TO ME?
We are sorry, but we are not able to provide shipping services.

DO YOU DO ALTERATIONS?
Every made-to-order gown will require some alterations so that it fits you perfectly. This could be as simple as a hem shortening, making a bustle or you may require more extensive adjustments. Although we don’t offer in-house alterations, we do have a list of recommended tailors in Liverpool and in the area from which you can choose. Alterations are a separate cost from the cost of your wedding gown.